- Community Protection Vendor of the Calendar year
- Cyber Protection Analytics Platform Vendor of the Calendar year
- Datacenter and Computer software Outlined Networking Protection Vendor of the Calendar year
- Call Center Vendor of the Calendar year
Cisco, a major international technological innovation chief acquired top honors at Frost & Sullivan’s 2018 India ICT Awards, with four awards in the Company Infrastructure classification. The a few awards in the organization safety classification acknowledge Cisco’s skill to combine safety throughout the network, cloud, Online, email, and endpoints even though blocking numerous threats in the the very least probable time. Cisco was regarded as the Call Center Vendor of the Calendar year for its skill to supply personalised omnichannel encounters that meet up with today’s shopper expectations.
Presently in its 16th yr, the 2018 India ICT Awards witnessed participation from major personalities and businesses from the ICT sector and honored businesses that created breakthrough business designs and strategies by way of the modern use of transformative technologies. This yr, 39 awards were being presented throughout four types: Company Infrastructure, Emerging Providers, Company Telecom Providers, and Cellular and Wi-fi.
Conversing about the recognition, Parminder Kaur, Affiliate Director, Electronic Transformation Exercise, Frost & Sullivan, reported, “Cisco has had an superb yr in demonstrating technological innovation innovation and management throughout organization infrastructure segments. It shipped superb shopper knowledge by way of its get hold of centre methods and had garnered appreciation from enterprises for its slicing-edge technological innovation. Its aim on organization and data centre safety has grown manifold in the Indian organization safety section. It has ongoing to get important mindshare amongst enterprises with its extensive variety of products and companies that meet up with various shopper necessities.”
Vishak Raman, Director, Protection Business, Cisco India & SAARC reported, “We are delighted to be regarded for our cyber safety abilities. Protection is a top aim location for our buyers and we are fully commited to helping them retain a phase ahead of the emerging threats. We present a extensive portfolio of safety technologies that operate alongside one another to supply efficient network safety and incident response, even though boosting IT productiveness by way of automation. This recognition is a testomony to our shopper-centric approach and our collaborations with associates in their digital transformation journey.”
Hariharan S, Director, Collaboration, Cisco India & SAARC reported, “Digital technologies have disrupted customer’s obtaining patterns with growing levels of competition and extremely small merchandise differentiation, improved shopper knowledge is the best bet for corporations to affect their buyers. With this philosophy, we have been building methods that have an understanding of the shopper needs and customize it in accordance to their necessities, therefore making certain the optimum amount of shopper fulfillment and improved knowledge. We are honored by this recognition and are fully commited to supplying a connected shopper journey throughout all styles of interactions.”
The Accolades Received by Cisco Methods at Frost & Sullivan’s 2018 India ICT Awards:
Community Protection Vendor of the Calendar year
Cyber attacks have grow to be complicated and the network remains the most susceptible level of intrusion. Criminals find it simple to enter corporate networks in which enterprises nevertheless use the traditional mode of network protection. However, in the the latest past, menace vectors have altered and now it’s far more about dealing with not known and non-signature dependent attacks in which menace detection is essential.
Comprehension the need to have to develop the upcoming-generation cyber safety merchandise, Cisco has a one of a kind portfolio of network safety products that are dependent on sophisticated safety technologies, architecture and intelligence. Cisco is one of the extremely few network safety vendors who aim on delivering unified menace-centric safety architecture to defend enterprises from modern day working day threats. The business has a one of a kind merchandise line which contains Cisco Firepower Next-Technology Firewall, Cisco Meraki MX sequence, and Cisco Highly developed Malware Safety. The business thinks in delivering an integrated menace protection technique for enterprises to greater battle and control cyber attacks. The business continues to devote seriously in innovation, which is main to the accomplishment of the vendor. Cisco’s well balanced aim on both of those substantial enterprises and SMBs has designed the business a vendor of selection among the Indian buyers.
Cyber Protection Analytics Platform Vendor of the Calendar year
The growing complexity of organization networks has uncovered many loopholes within just the IT ecosystem. Currently, cyber criminals log into units, databases and world-wide-web apps by way of stolen consumer credentials. In many scenarios, menace actors disguise and persist undetected within just the digital business for days or even months. When technological innovation adoption has grown in scale and sophistication, it is essential that there be a solution in position to detect sophisticated threats early in the assault lifecycle and ahead of the network is compromised.
Cisco has been capable in identifying safety problems faced by enterprises. The business has invested in a safety analytics solution that supplies extensive menace visibility in the extended network. The company’s eyesight of helping buyers with safety products and methods that shorten the time to detect the menace and reply rapidly is considerably sensible with its Stealthwatch Company merchandise. Staying a pioneer in the safety field, the business has partnered with many ecosystem gamers to deliver joint methods to buyers around safety. Cisco’s ‘buy, develop, and partner’ technique is important to the over-all value proposition that the business makes to its buyers. With a aim on sophisticated safety technologies, these kinds of as analytics, equipment learning and behavioral modeling, Cisco has emerged as a current market chief in the cybersecurity analytics space thanks to the growing self confidence that Indian enterprises position on its methods.
Datacenter and Computer software Outlined Networking Protection Vendor of the Calendar year
Most substantial enterprises are embarking on the journey of digital transformation. Shopper requires have altered, business choices have shifted and levels of competition has grown many folds. Organizations need to have to be agile and aim on delivering outstanding shopper knowledge to continue to be in business. To make this transformation, enterprises need to have to undertake technologies that leverage the benefit of software package-described abilities without the need of growing the complexity of functions. When these technologies present ease of operate and advocate effectiveness, safety remains a overwhelming problem for enterprises. As a result, it is essential for enterprises to undertake technologies that avert data centre breaches.
Cisco has been at the forefront of building products that are protected and present best-in-course SDN to support help digital transformation for enterprises. Cisco ACI has been instrumental in delivering safety by way of micro-segmentation, by applying safety regulations and guidelines at the network amount. The business is a pioneer in safety methods and has created a safety value proposition for buyers that have an on-premise, cloud, and digital datacenter. In India, Cisco has been a remarkable associate for substantial procedure integrators that have invested in its organization cloud platform.
Call Center Vendor of the Calendar year
Prospects are the focal level around which businesses weave their business strategies. Comprehension shopper needs and constructing/modifying products or companies around these needs are things that make a decision the accomplishment or failure of a business. To have an understanding of the shopper and to enhance the over-all shopper knowledge, businesses are searching toward elevating get hold of centre methods to measure shopper fulfillment and also to enrich the over-all shopper knowledge.
Cisco stands shoulder to shoulder with corporations as they go on their journey of shopper knowledge enrichment. With its intensive merchandise variety, Cisco aims to fulfill the get hold of centre necessities of substantial, medium and smaller businesses. The the latest important acquisitions in the get hold of centre space signal that the business is now far more focused than at any time toward constructing a much better shopper base by profitable many new buyers in India. In addition, Cisco has been profitable in building potent Workforce Management (WFM) merchandise offerings by way of partnerships, which support corporations make sure effectiveness within just their get hold of centre operate by achieving agent agility, delivering flexibility to agents and real-time shopper analytics for greater agent productiveness. Cisco’s 360-diploma technique to develop far more efficient get hold of centre methods and crew up with other businesses to present extensive methods set it on a league of its very own in the get hold of centre methods space.
About the Awards
Frost & Sullivan’s India ICT Awards contenders were being judged on a variety of parameters which include earnings, current market share, merchandise diversity, vertical and horizontal diversity, main shopper acquisitions, and efficacy of innovation approach, merchandise assistance, positioning, and so on. The judging approach associated in-depth major interviews of several field individuals and secondary investigate performed by Frost & Sullivan analysts. An elite panel of jury members comprising some of the most distinguished CIOs/CTOs from the field evaluated the compiled data and incorporated the close-consumer standpoint. Frost & Sullivan then presented the awards to the businesses that acquired the range one field rank in each individual classification.